Cancel a PlayStation Store subscription

How to cancel a PlayStation Store subscription

Find out how to cancel a PlayStation™Store subscription such as PlayStation®Plus.

When can I cancel a PlayStation Store service subscription?

Active subscriptions can be canceled up until the next payment date. You can find the payment dates for each of your subscriptions in the Subscriptions Management section of Account Management.

The subscription will be activated each time you sign up. If you cancel a subscription and then resubscribe, the subscription will be reactivated.

How to cancel a PlayStation subscription online

  1. Sign in to Account Management.

  2. Select Subscription from the menu on the left of the screen. 

  3. Select Cancel Subscription next to the subscription you would like to cancel.

    If you would like to keep your subscription, you can select Reactivate Subscription before the payment date of the current subscription to keep it active.

  1. Go to Settings > Users and Accounts.

  2. Select Account > Payment and Subscriptions > Subscriptions.

  3. Select a service > Cancel Subscription.

To cancel a game or app service

  1. Go to Settings > Users and Accounts > Account  > Payment and Subscriptions > Game and App Services. 
  2. Select the game or app service. 
  3. Select Turn Off Auto-Renewal.

PS Plus and EA Play

  1. Go to Settings > Account Management > Account Information > PlayStation Subscriptions
  2. Select the subscription you want to cancel. 
  3. Select Cancel Subscription.

All other subscriptions

  1. Go to Settings > Account Management > Account Information > Service list
  2. Select the subscription from the list and select Cancel Subscription.

Need help? 

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