Adjust security settings on PSN

How to adjust security settings on PSN

Learn how to change account details such as sign-in ID, password, security question and mobile number.

Sharing your PlayStation™Network details can compromise your account security. Always ensure that your password and account details are kept secret and safe.

How to change your PSN security settings online

When you change a security setting, the change is saved to your account and applies to all of your devices and consoles.

  1. Sign in to Account Management.
  2. Select Security.
  3. Click EDIT and change each setting.

You may need to re-enter your password.

  1. Go to Settings > Users and Accounts > Account > Security.
  2. Select the security setting you would like to change.
  3. Follow the on-screen instructions to complete the change.

You may need to re-enter your password.

  1. Go to Settings > Account Management > Account Information > Security.
  2. Enter your sign-in ID and password.
  3. Select the security setting you would like to change.
  4. Follow the on-screen instructions to complete the change.

What are the PSN security settings?

  • Password
  • Security question and answer
  • Mobile phone number
  • 2-step verification (2SV)
  • Backup codes (If 2SV is active)
  • Device setup password (Available in PlayStation®3 consoles and PlayStation®Vita systems)

How to troubleshoot account or security issues

If you're experiencing issues while trying to adjust your security settings, visit one of the guides below for troubleshooting steps.

After you've secured your account, remember to update your security settings.

Related PlayStation Safety articles

Some of the common questions you may have about staying safe on PlayStation are covered below.

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