Set up an internet connection on your PlayStation®5 console or PlayStation®4 console.
Select your PlayStation console to set up your internet connection for the first time.
You can connect to the Internet with the PlayStation 5 console by using a LAN cable (for a wired connection) by going to Settings > Network > Settings > Set Up Internet Connection > Set Up Wired LAN.
Please note, PS5 consoles support IPv6 network connections but do not support IPv6-only network connections. If your router is set to IPv6-only, please change your router settings to use IPv4. For more information about changing your router settings, please contact the manufacturer.
You can manually set the following settings before your PS5 console connects to the network:
Important: If you are not familiar with these settings, please ask your ISP or network administrator.
To access PlayStation Network you need to sign in with your account details or create a new account for PSN.
You can connect to the Internet with the PlayStation 5 console using Wi-Fi (for a wireless connection) by going to Settings > Network > Settings > Set Up Internet Connection.
Please note, PS5 consoles support IPv6 network connections but do not support IPv6-only network connections. If your router is set to IPv6-only, please change your router settings to use IPv4. For more information about changing your router settings, please contact the manufacturer.
You will be able to change the following settings:
Important: If you are not familiar with these settings, please ask your ISP or network administrator.
If the Wi-Fi network you want your PS5 console to connect to is password protected, it will display a padlock icon.
You will need to enter the home network security code (WPA, WPA2, WEP). This code may be found:
To access PlayStation Network you need to sign in with your account details or create a new account for PSN.
You can connect to the Internet with the PlayStation 4 console by using a LAN cable (for a wired connection) by going to Settings > Network > Set Up Internet Connection and selecting Use a LAN Cable.
Your PS4 console will automatically detect your network and connect to it.
You can manually set the following settings before your PS4 console connects to the network:
Important: If you are not familiar with such parameters, please select Easy or obtain this information from your ISP or network administrator.
If the connection is successful, you will be prompted to Test Internet Connection, finalizing the setup process.
Note: PlayStation Network sign-in will fail when testing your Internet connection. To access PlayStation Network you need to sign in with your account details. Head to Settings > PlayStation Network/Account Management > Sign In, or create a new account for PSN.
You can connect to the Internet with the PlayStation 4 console using Wi-Fi (for a wireless connection) by going to Settings > Network > Set Up Internet Connection and selecting Use Wi-Fi.
Your PS4 console will automatically detect any wireless networks available within its range and will automatically connect to the one you select.
Your PS4 console will automatically detect any wireless networks available within its range, and once you select the network you want to connect to, it will allow you to manually change the following settings:
Important: If you are not familiar with such parameters, please select Easy or obtain this information from your ISP or network administrator.
If the Wi-Fi network you want your PS4 console to connect to is password protected, it will display a padlock icon on the right side of the screen.
You will need to enter the home network security code (WPA, WPA2, WEP). This code may be found:
If the connection is successful, you will be prompted to Test Internet Connection, finalizing the setup process.
Note: PlayStation Network Sign-in will fail when testing your Internet connection. To access PlayStation Network you need to sign in with your account details. Head to Settings > PlayStation Network/Account Management > Sign In, or create a new account for PSN.
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